Tell me about a time you had to make a decision without much customer data.

Medium questions delve deeper, challenging you to apply your knowledge to common scenarios. They test your ability to think on your feet and adapt your basic skills to real-world contexts.

Start by describing the situation, including why there was a lack of customer data. Then, detail your thought process and the steps you took to make the decision. Discuss any alternative sources of information you used, or how you leveraged your understanding of the industry, customer behavior, or prior experience to compensate for the lack of data. Describe the decision you made, the actions you took, and the outcomes. Finally, discuss what you learned from this experience and how it has impacted your decision-making process since. This answer is an opportunity to demonstrate your ability to think critically and make reasoned judgments even in the absence of comprehensive data.

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